Effective Date: September 13, 2025
Version: 1.1
SarokaFi LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.
By using our website, filling out forms, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described below.
1. Information We Collect
We collect information to provide and improve our Virtual Business Solutions, including bookkeeping, virtual admin/secretary, and advisory services.
Personal Information You Provide
- Name, email address, and phone number
- Mailing address or company name
- Billing details when you purchase services
- Information you submit through contact forms, email signups, or onboarding forms
Automatically Collected Data
- IP address and general location
- Device type, browser type, and operating system
- Website usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
Payment Information
When you pay for services, we use trusted third-party payment processors (such as QuickBooks Payments or Stripe). Your payment information is encrypted and processed securely according to industry standards. We do not store your full payment card details on our servers.
Data from Third Parties
- CRM data from tools we use to manage client relationships
- Accounting integrations (QuickBooks Online, Keeper)
- Analytics data from tools like Google Analytics
2. How We Use Your Information
We use your information to:
- Deliver Services: Provide bookkeeping, admin support, and advisory services
- Communicate with You: Respond to inquiries, send updates, and manage projects
- Personalize Your Experience: Recommend services, resources, or training that may help your business grow
- Marketing: Send newsletters, educational content, promotions (only if you opt in)
- Improve Our Website: Analyze usage trends and optimize site functionality
- Compliance: Fulfill legal obligations, prevent fraud, and enforce agreements
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share data only in these limited situations:
- Service Providers: With CRM platforms, email providers, analytics tools, and payment processors that help us operate our business
- Business Partners: When collaborating with trusted partners to deliver services you’ve requested
- Legal Requirements: If required by law, subpoena, or government request
- Business Transfers: If we merge, acquire, or sell assets, your data may be transferred as part of the transaction
4. Cookies and Tracking
Our website uses cookies and tracking technologies (such as Google Analytics and marketing pixels) to enhance your experience.
- Control Cookies: You can adjust your browser settings to block or delete cookies.
- Opt-Out: You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
5. Data Security
We take data protection seriously:
- Personal data is stored on secure servers with encryption where applicable
- Access to sensitive data is restricted to authorized personnel only
- Passwords and credentials are managed securely using enterprise-grade tools like LastPass
- We follow industry best practices to reduce the risk of unauthorized access
6. Your Privacy Choices and Rights
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Delete your data (subject to legal and contractual obligations)
- Withdraw Consent for marketing communications at any time
How to Make a Request:
Send an email to support@sarokafi.com with the subject line “Data Request” and specify your request (access, correction, or deletion). We will verify your identity before completing the request.
7. Data Retention
We retain your information only as long as necessary to:
- Provide the services you’ve requested
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
- Changes will be posted on this page with a new effective date
- If changes are significant, we will notify you by email or display a prominent notice on our website
9. Contact Us
If you have questions, privacy concerns, or data-related requests, contact our Privacy Coordinator:
SarokaFi LLC – Privacy Coordinator
Email: support@sarokafi.com
Mailing Address: 2347 Lane 40, Basin, WY 82410
Phone: 307-212-8227
Your privacy matters to us. By continuing to use our website and services, you acknowledge this Privacy Policy and our commitment to protecting your data.